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Enquiries notice:
We are busier than usual due to our Christmas Appeal and hope to respond to your enquiry within a week.
Please note also we are operating out of our normal hours and phones are currently only open between 11am and 4pm.
Enquiries notice:
We are busier than usual due to our Christmas Appeal and hope to respond to your enquiry within a week.
Please note also we are operating out of our normal hours and phones are currently only open between 11am and 4pm.
Find the best route for your trip as there are a number of ways you can visit our team here at Compassion House.
Compassion UK, Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT
Open on Google Maps
Approaching West on M3…
At junction 4a, take the A327 exit to Farnborough (W)/Fleet/A3013 – 0.4 mi
Follow A327, A3013 and Ancells Rd to Barley Way in Fleet – 6 min (2.8 mi)
At the roundabout, take the 1st exit onto A327 – 0.3 mi
At the roundabout, take the 1st exit and stay on A327 – 0.6 mi
Approaching East on M3…
Take M3 to A327 in Hampshire. Take exit 4a from M3 – 17 min (16.5 mi)
At junction 4a, take the A327 exit to Fleet/A3013 – 0.3 mi
Follow A327, A3013 and Ancells Rd to Barley Way in Fleet – 5 min (2.5 mi)
At the roundabout, take the 2nd exit onto A327 – 0.6 mi
Once off M3 junction…
Continue straight onto A3013 – 0.2 mi
At the roundabout, take the 3rd exit onto Bramshot cottages/Fleet Rd/A3013
Continue to follow Fleet Rd/A3013 – 0.8 mi
At the roundabout, take the 2nd exit onto Ancells Rd – 0.8 mi
Turn right onto Harvest Cres – 285 ft
Turn left onto Barley Way
Compassion House will be on the left
Parking:
We’re grateful to have approximately 65 parking bays at Compassion House. Please feel free to park in these on a first come first served basis.
You’ll notice a number of marked bays near the entrance of Compassion House. Some of these bays are reserved for visitors, and others are reserved for those who require easy access to the building – for example, if you have a disability or a temporary injury.
There are also a number of electric car charging bays. Feel free to use these, though please move your car at lunch when it’s fully charged so others can use the charging points too.
Petrol stations:
There are lots of petrol stations around Fleet. Here are some of the closest ones:
3 min away
Shell
22 Fleet Road, Fleet, GU51 4QG
4 min away
Shell
171 Cove Road, Fleet, GU51 2SH
8 min away
Morrisons
16 Alfred Close, Fleet, GU51 1ES
8 min away
Esso
42 Reading Road South, Fleet, GU51 3QP
Taxis:
Fleet Cabs (Fleet Train Station)
01252 414000
Fleet Taxis
01252 220197
Trains:
It takes about 15 minutes to walk from Fleet Train Station to Compassion House.
Trains run from:
Platform 1
You’ll want Platform 1 for trains heading towards London. You can access this platform from the main entrance, but it’s easier to go through the car park if you’re coming from Compassion House.
Main entrance
The main entrance to Fleet Train Station has ticket machines, toilets, a taxi rank, a café and a nic waiting area.
Platform 2
The main entrance leads onto Platform 2, with trains heading towards Basingstoke and Southampton.
Our team is here to help you gain access to your myCompassion, but before contacting us, we may have answers for you below.
When you register for myCompassion, you should receive an activation email with a link to click to complete the registration process. If you can’t find the message, please check your spam folders.
If your email doesn’t arrive, please contact our friendly team at 01932 836490 or email info@compassionuk.org, and they’ll help you complete the process and access your account.
We’re sorry you’ve had trouble logging into your myCompassion account. Here are a few suggestions to help get you logged in.
I’ve forgotten my password
If you’ve forgotten your password, you can click ‘Forgot password?’ and the system will guide you through steps to restore your access. Please also note that the system is case-sensitive.
I’ve forgotten my email address
If you’ve forgotten your username/email address, it will be the email address you used to register your sponsorship with Compassion UK. Try clicking ‘Forgot username?’ in the first instance.
Once you have logged in, please visit the ‘Account Details’ page in myCompassion to change your login details to something personal and memorable.
I still can’t log in
If this doesn’t work and you’re unsure of the email address you registered with, please get in touch with our friendly team at 01932 836490 or by email at info@compassionuk.org, and they can help reset your account.
If you’ve not done so already, please download the Compassion UK App.
I have the app downloaded, what next?
To access information about the child you sponsor on the app, you need to log in using your myCompassion details. This is the same username and password you use for your myCompassion online account on the Compassion UK website.
I’ve never registered
If you’ve never registered for an account before, read our how-to guide, and set one up here.
If you have further questions, please get in touch with our friendly team at 01932 836490 or by email at info@compassionuk.org.
Submit a question to our friendly team. Have a question? Many answers can be found right here in our frequently asked questions.
Please check our FAQs as they may be able to answer your question straight away.
This is a donation to a fund rather than a personal gift to the child you sponsor. Our local church partners have identified which types of gifts would most benefit children, families or communities within their locality – so where one community may need chickens, another community may need mosquito nets.
If you’d like give a financial gift directly to the child you sponsor via your myCompassion account or through our App.
Yes. If you are a UK taxpayer, you can add Gift Aid to your donation. Find all the answers to your Gift Aid questions here: Compassion UK | Christian Child Sponsorship
Each gift meets a real need for children and families in poverty, as identified by our local church partners around the world. The gifts are chosen to empower children and families with resources, health and skills to overcome poverty, enabling them to thrive now and into the future.
For every season, Christmas, Birthdays and special occasions, you’ll find many thoughtful gifts that can help transform lives, such as clean water interventions and other eco-friendly gifts like solar power. Your generosity can mean better accessibility to healthcare and education and other opportunities that will help release children from poverty in Jesus’ name.
In most cases, yes. Sometimes, however, our local project staff might agree with a family that they need another form of livestock for the same amount. In that case, we’d put your gift towards providing what suits the family best. Whatever charity gift you choose, we promise your money will go into the relevant type of project, whether agricultural or health, etc.
We’re delighted you’re part of our new digital welcome to Compassion. This is new for us and we need your suggestions to help us learn and develop the experience for all our sponsors.
If you have a question or an idea, please contact our team at your.suggestions@compassionuk.org
Gift selection and distribution will vary from community to community according to local circumstances and restrictions:
In many communities, especially in countries that continue to be severely impacted by COVID-19 and a rise in the cost of living, it’s likely that staff will prioritise gifts covering critical needs – for example, by selecting gifts like shoes or clothes rather than toys.
We want to ensure that your gifts benefit families and communities long-term. Ultimately, we want to enable communities to support themselves; we don’t want to encourage a culture of dependency on gifts. Also, we don’t want to overwhelm families or single them out for special treatment, which is why we limit the amount that can be sent.
If you’d like to make a large donation to support the work of Compassion, it’s best to get in touch with us directly, and we can suggest how your donation can make the greatest impact. We have a number of interventions, which supplement the work of our sponsorship programme, and could be the ideal way to ensure your gift makes a real and lasting difference.
If you have further questions, please get in touch with our friendly team at 01932 836490 or by email at info@compassionuk.org.
Sponsored children can move from one Compassion project to another for a number of reasons. Families in poverty are often extremely mobile and a child may move to a new area because a parent is looking for work. Alternatively, sometimes Compassion will need to end a partnership with a church for integrity reasons or because a church no longer needs our help in ministering to children.
When a partnership with a local church ends, Compassion’s field office tries to ensure that as many children as possible are transferred to another project nearby. As Noel Pabiona, country director for the Philippines explains, every effort is made to give each child “a new Compassion home”.
This was the case for the children who were attending Charis Child Development Centre in the Philippines. After nine years of ministering to children, the partnership sadly had to come to an end. This left more than 100 children who were transferred to the nearby Kabalaka Child Development Centre. One of these children was 16-year-old Jhezzo.
Jhezzo is so grateful that she has been able to keep receiving support from the Compassion programme by moving project. She’s thrilled that although she will be given a new child number to reflect the number of her new Compassion project, she can still maintain a relationship with the same sponsor. This consistency has been so reassuring during a time of great change and transition.
“I’m happy to have my sponsor,” Jhezza explains. “She is a big help to me in many ways, including in my spiritual growth. Through sponsorship I can attend camps, special meetings, support groups and Bible studies. Having a sponsor gives opportunities to simple people like me.”
The project workers at Kabalaka Child Development Centre have made every effort to welcome Jhezzo and the other children. They even organised a special service where they sung the hymn “Welcome to the Family” and Reverend Salvador Parpa preached a message explaining ‘We are now one family’.
Our press team are able to answer any questions about our media work, provide case studies/content for stories, discuss field visits and offer a range of specific spokespersons for comment. For any enquiries, please contact our Press Officer, Kelly Carter
Kelly Carter (Press Officer)
07596 882611
When we get it right and when we get it wrong, we want to hear from you, so we can constantly improve.
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Our friendly team would love to help. Phone, email or chat to them between 10am-5pm Monday to Friday.
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01932 836490
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07520 631533
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Compassion UK, Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT
Compassion's desire is to delight you with our services, so if we've got something wrong we want to hear from you to help us constantly improve. All complaints and concerns raised are treated seriously, and prompt actions are taken to resolve these satisfactorily.
Compassion UK Christian Child Development, registered charity in England and Wales (1077216) and Scotland (SC045059). A company limited by guarantee, Registered in England and Wales company number 03719092. Registered address: Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT.